FancyWin Terms and Conditions – Rules for Bangladesh Players

1. Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "you") and FancyWin Casino ("FancyWin", "we", "us"). By accessing the FancyWin platform, creating an account, making a deposit, or placing any bet, you confirm that you have read these Terms in full and agree to be bound by them.

If you do not agree with any part of these Terms, you must not use the FancyWin platform. FancyWin reserves the right to update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms. The date of the most recent update is displayed at the top of this page.

2. Eligibility and Registration

To register and play at FancyWin, you must meet the following eligibility requirements:

• Age: You must be at least 18 years of age. FancyWin does not permit underage gambling under any circumstances. We may request proof of age at any time and will suspend accounts pending verification.
• Location: You must be accessing FancyWin from a jurisdiction where online gaming is not explicitly prohibited for you personally. It is your responsibility to ensure that your use of FancyWin complies with the laws applicable to you.
• Capacity: You must have full legal capacity to enter into a binding agreement. You must not be under any legal restriction that prevents you from gambling online.
• Self-exclusion: You must not be currently self-excluded from FancyWin or any other gaming platform under a voluntary or regulatory exclusion order.

During registration, you are required to provide accurate and complete information including your full name, date of birth, and a valid mobile number linked to your bKash, Nagad, or Rocket account. FancyWin uses this information for identity verification and payment processing.

3. Account Management

Each player is permitted to hold only one FancyWin account. Operating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. FancyWin uses automated systems to detect duplicate accounts. Where duplicate accounts are identified, all accounts will be closed and any balances may be forfeited.

You are responsible for maintaining the security of your FancyWin login credentials. Do not share your username or password with any other person. FancyWin will not be liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

• Password security: Use a strong, unique password for your FancyWin account. Change it immediately if you suspect it has been compromised.
• Device security: Do not access FancyWin from shared or public devices without logging out completely after each session.
• Suspicious activity: Report any suspicious activity on your account to FancyWin support immediately via [email protected].

FancyWin accounts are personal and non-transferable. You may not sell, transfer, or assign your account or any balance within it to another person.

4. Deposits and Payments

FancyWin processes all deposits in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket. No currency conversion is applied. The minimum deposit amount is ৳100. There is no maximum deposit limit, though FancyWin may apply enhanced due diligence checks for large deposits.

Deposits are credited to your FancyWin wallet in real time in most cases. In the event of a technical delay, deposits are typically credited within 30 minutes. If a deposit is not credited within this timeframe, contact FancyWin support with your transaction reference number.

• Accepted methods: bKash, Nagad, Rocket.
• Minimum deposit: ৳100 per transaction.
• Currency: BDT only. No foreign currency deposits are accepted.
• Deposit fees: FancyWin does not charge deposit fees. Standard mobile money transaction fees from your provider may apply.

5. Withdrawals

Withdrawal requests at FancyWin are processed to the same payment method used for your most recent deposit. Withdrawals are paid in BDT to your registered bKash, Nagad, or Rocket account. The minimum withdrawal amount is ৳200.

Standard withdrawal processing time is within 24 hours of the request being submitted. Gold tier loyalty members and above receive priority processing, typically within 2–4 hours. Withdrawals may be delayed if identity verification documents have not been submitted or are pending review.

• Minimum withdrawal: ৳200 per transaction.
• Processing time: Within 24 hours for standard accounts; 2–4 hours for Gold tier and above.
• Withdrawal method: Must match the deposit method used on the account.
• Verification: FancyWin may request identity documents before processing withdrawals above ৳10,000.
• Pending bets: Withdrawals cannot be processed while bets are still active. Settle all open bets before submitting a withdrawal request.

6. Bonuses and Promotions

FancyWin offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published alongside each offer, as well as the general bonus rules set out here. In the event of any conflict, the specific offer terms take precedence.

Unless stated otherwise in the specific offer terms, the following general bonus rules apply to all FancyWin promotions:

• Wagering requirement: Bonus funds must be wagered a minimum number of times (stated in the offer) before any associated winnings can be withdrawn. The default wagering requirement is 20x the bonus amount unless otherwise specified.
• Eligible games: Not all games contribute equally to wagering requirements. Fishing games and card games typically contribute 100%. Check the specific offer terms for game contribution rates.
• Expiry: Bonuses expire if the wagering requirement is not met within the stated timeframe, typically 7 days from the date the bonus is credited.
• One bonus at a time: Only one bonus can be active on your account at any given time. You cannot stack multiple bonuses.
• Abuse: FancyWin reserves the right to cancel any bonus and void associated winnings if we determine that a player has attempted to abuse the bonus system, including through the use of multiple accounts, coordinated betting patterns, or any other method designed to exploit promotional offers.

7. Game Rules and Fair Play

All games available at FancyWin — including fishing games, Dragon and Tiger, Super Bingo, Lucky Dice, and all other titles — use independently certified Random Number Generator (RNG) software. Game outcomes are determined entirely by the RNG and cannot be influenced by FancyWin, the player, or any third party.

Published Return to Player (RTP) percentages represent the theoretical long-term average payout for each game. Individual session results will vary. RTP figures are verified through independent audits and are available on request.

• Game malfunctions: In the event of a technical malfunction during a game round, the round will be voided and any stake placed will be returned to your wallet. FancyWin is not liable for losses caused by technical faults beyond our control.
• Disconnection: If you are disconnected during a game round, the round will be completed automatically according to the game's rules. Results will be recorded and your wallet updated accordingly.
• Disputed results: If you believe a game result is incorrect, contact FancyWin support within 72 hours with the relevant game round ID. FancyWin will review the server-side logs and respond within 5 business days.

8. Prohibited Activities

The following activities are strictly prohibited on the FancyWin platform. Engaging in any prohibited activity will result in immediate account suspension, forfeiture of balance, and may be reported to relevant authorities:

• Multiple accounts: Creating or operating more than one FancyWin account.
• Underage gambling: Registering or playing if you are under 18 years of age.
• Fraud: Using stolen, fraudulent, or unauthorised payment methods to fund your account.
• Money laundering: Using FancyWin to deposit, transfer, or withdraw funds derived from illegal activity.
• Collusion: Coordinating with other players to gain an unfair advantage in any game.
• Automated play: Using bots, scripts, or any automated software to place bets or interact with the platform.
• Bonus abuse: Exploiting promotional offers through coordinated betting, multiple accounts, or any other method not consistent with genuine recreational play.
• Chargebacks: Initiating unauthorised chargebacks or payment reversals. Any player who initiates a chargeback will have their account suspended pending investigation.

9. Responsible Gaming

FancyWin is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity. These tools are available to all registered players at any time through the account settings or by contacting support.

• Deposit limits: Set daily, weekly, or monthly deposit limits on your account. Limits take effect immediately when reduced and after a 24-hour cooling-off period when increased.
• Session time limits: Set a maximum session duration. You will receive a notification when your session limit is reached.
• Reality checks: Enable periodic reminders showing how long you have been playing and your net session result.
• Self-exclusion: Exclude yourself from FancyWin for a period of 1 month, 3 months, 6 months, 1 year, or permanently. During a self-exclusion period, your account will be locked and you will not be able to log in or receive promotional communications.
• Account closure: You may request permanent account closure at any time by contacting [email protected].

If you are concerned about your gaming habits, please visit our Responsible Gaming page for more information and support resources.

10. Account Suspension and Closure

FancyWin reserves the right to suspend or close any player account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or use of stolen payment methods.
• Failure to provide requested identity verification documents within the specified timeframe.
• Detection of duplicate accounts associated with the same player.
• Suspected use of automated software or bots.
• At the player's own request for responsible gaming purposes.

Where an account is closed due to a breach of these Terms, any balance associated with the breach may be forfeited. Where an account is closed at the player's request or for reasons unrelated to a breach, any verified balance will be returned to the player's registered payment method within 5 business days.

11. Limitation of Liability

FancyWin provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. FancyWin will not be liable for:

• Losses resulting from platform downtime, technical faults, or internet connectivity issues beyond our control.
• Losses resulting from unauthorised access to your account caused by your failure to secure your login credentials.
• Indirect, consequential, or incidental losses of any kind arising from your use of the FancyWin platform.
• Losses resulting from your reliance on information published on the FancyWin platform that is subsequently found to be inaccurate.

FancyWin's total liability to any player in connection with any single incident shall not exceed the amount deposited by that player in the 30 days preceding the incident.

12. Privacy and Data

FancyWin collects and processes personal data in accordance with our Privacy Policy. By registering at FancyWin, you consent to the collection and processing of your personal data as described in the Privacy Policy.

FancyWin does not sell personal data to third parties. Data is shared only with payment processors, identity verification providers, and regulatory bodies where required by law. All data is stored securely using industry-standard encryption.

13. Changes to Terms

FancyWin reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last updated" date. For significant changes, FancyWin will notify registered players via email or in-platform notification.

Your continued use of the FancyWin platform after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the platform and may request account closure by contacting support.

14. Contact and Disputes

If you have any questions about these Terms and Conditions, or if you wish to raise a dispute regarding your FancyWin account, please contact our support team in the first instance:

FancyWin aims to resolve all disputes within 10 business days of receiving a formal complaint. If you are not satisfied with the outcome of a dispute, you may escalate the matter to the relevant regulatory authority under whose licence FancyWin operates. Details of the licensing authority are available by contacting support.

These Terms and Conditions are governed by and construed in accordance with applicable law. Any disputes that cannot be resolved through the FancyWin complaints process shall be subject to the exclusive jurisdiction of the competent courts.